All standard sized items ship via freight carrier within 1-5 business days after purchase. We offer free standard ground shipping on orders over $600. All orders under $600 will incur a flat rate shipping fee depending on location.

Currently, we only ship within the United States and are unable to deliver to PO Boxes.

For shipments to Hawaii, Alaska, Canada or other regions, standard flat shipping rates do not apply. Please contact us for a customized quote.

If your package shows delivered, but hasn’t arrived, please email us at customerservice@novaofcalifornia.com. We’ll be happy to investigate the issue for you and make sure you receive your delivery..

We offer free standard ground shipping on orders over $600 in the continental U.S.A. All orders under $600 will incur a flat rate shipping fee depending on location.

• Inspect shipments upon receipt for damages (visible or concealed).
• Note damages on the freight bill at the time of delivery and report within 48 hours to NOVA.
• Unreported damages may incur a charge with evidence that the item is field destroyed or a receipt is provided for donations.
• Filing a freight claim does not exempt the customer from payment obligations.

• Report manufacturer defects within 10 days of receipt.
• Credit or replacement provided upon verification; credits valid for 90 days from the issue date.

• NOVA will not be responsible for any incidental damage arising from the use of the product.

Yes, we offer gift cards! You can purchase them directly from us

Gift cards are a perfect way to give the gift of beautiful lighting to your loved ones.

After your order ships, you’ll receive an email containing your tracking number. Click the link in the email to track your shipment’s status.

To cancel your order or update any associated information, please email customerservice@novaofcalifornia.com. Note that we cannot cancel or update orders once they’ve shipped and most orders are queued within 24 hours.

To return a product, the following criteria must be met or the return will be rejected.

Please ensure the product is returned in its original, unused condition with all original packaging, accessories, and documentation. To initiate a return, you must obtain a return authorization (RA) number from NOVA of California customer service. Returns without an RA number will not be accepted.

Before shipping, send us a photo of the packaging and contents so we can assess the condition. We use ISTA16 packaging to protect our products during FedEx/UPS handling. If the product is not repacked in the same manner, it may be damaged and become unsellable, which will result in the return being rejected.

All returns are subject to a 25% restocking fee, which will be deducted from your refund. The return must be initiated within 14 days of delivery, and all return shipping costs, including insurance, are the responsibility of the customer. You must provide proof of delivery for the return shipment.

Please note that refunds will only be issued after the item has been inspected and confirmed to be in salable condition. This may take up to 30 days. Damaged or used items will not be eligible for a refund. Let’s work together to ensure a safe return and prevent unnecessary waste in our landfills.

If you’re not completely satisfied with your purchase, you can return items within 14 days of delivery, provided they meet the following conditions:

Condition Requirements:

• Items must be in their original, unused condition.
• Include all original packaging, accessories, and documentation.

Return Authorization (RA) Number:

• Contact NOVA of California customer service to obtain an RA number.
• Returns without an RA number will not be accepted.

Pre-Return Photo Requirement:

• Send us photos of the packaging and contents before shipping the item back.
• This helps us assess the condition and determine the best course of action.

Packaging Standards:

• Use the original ISTA6 packaging to ensure protection during return shipping.
• Incorrect repackaging may result in damage, leading to return rejection.

Restocking Fee:

• A 25% restocking fee will be deducted from the refund.

Return Shipping Costs:

• Customers are responsible for all return shipping costs, including insurance.
• Provide a tracking number or proof of delivery for the return shipment.

Inspection and Refund:

• Refunds will be issued only after the inspection team confirms the item is in salable condition.This may take up to 30 days.
• Damaged or used items will not be eligible for a refund.

Please Note:

• Returns are not accepted for final sale items or gift cards.
• Trade and contract/hospitality orders have separate terms and conditions.

You can expect to see the refund reflected on your next credit card billing statement once the item has been inspected and confirmed for resale. Please allow up to 30 days for the refund to appear, depending on your billing cycle.

• Sale prices during promotional periods apply only to those events and cannot be combined with other discounts.

To apply for access to our trade program, please visit our trade portal here.

After logging into our Trade portal and receiving approval from our NOVA of California service team, you will be able to place Trade orders directly through our Trade website.

The average shipping lead time for in-stock merchandise is 7–10 business days from receipt of your order.

For new trade accounts on Net 30 terms: $1,500 minimum.

No minimum if the order is placed online and paid for by credit card.

• We typically ship FedEx ground using your 3rd party billing account, unless otherwise specified. All freight charges are FOB NOVA Warehouse in Ontario, CA

• NOVA exited the tradeshow circuit during the pandemic. We have no plans to return and are able to offer reduced pricing as a result of the reduction in these marketing costs.

Certainly! For more details, please visit our hospitality page here.

• Custom changes incur a 50% up-charge and require a 50% deposit, with a 90-day lead time from order receipt.
• Final 50% payment due before shipment.

• NOVA has carefully inspected each product at the time of manufacture and warrants each product to be free from defects in workmanship at the time of shipment. Each product is further warranted to function properly under normal conditions of use for a period of 1-year from the date of the NOVA invoice.
• Misuse, abuse, or alteration voids warranty. Contact NOVA Customer Service for repair or replacement.

• Clean with a dry cloth only.
• Avoid harsh cleaners and chemicals to preserve the integrity of the materials.
• For delicate finishes, use a dry cloth.
• A damp cloth may be used on clear glass or mirror glass.
• For minor scratches on wood or gold-leaf, you can use a standard touch up pen found online or in hardware stores.
• For any minor scratches on black surfaces, we recommend using a black Sharpie.

• Light bulbs are not included unless the product includes an LED module. Quality, dimmable, flicker free LED bulbs are strongly recommended.

Notice to Our California Clients: State of California Proposition 65 Warning:

Products may contain chemicals known to the State of California to cause cancer or reproductive harm.

In compliance with California law, NOVA of California provides this warning because our products may contain one or more chemicals listed under Proposition 65.

For more information on Proposition 65, please visit: California Proposition 65 Information

A floor lamp can provide ample light and brighten up your space while adding to the overall aesthetic of a room. Nova of California’s modern, mid-century floor lamps, designed in California, utilize new technology to create bright, clean light. Floor lamps are especially ideal for rooms lacking windows or natural light sources.

The adjustability of our lights varies by design. Some are fixed to maintain their natural aesthetic, while others can be adjusted in height, length, or angle to direct light where needed. For specific capabilities, please refer to the product details on each item’s page.

Arc lamps offer versatile placement options for providing overhead lighting. While they were traditionally designed to curve over sectionals and sofas, they can also be positioned over chairs or other furniture, depending on where light is needed. To showcase the elegant linear lines of an arc lamp, it’s best to place it in a spot where it can stand alone, allowing the eye to follow the base up along the gently sloping arm to the shade. Setting an arc lamp in a room can also create an illusion of height, making the space feel taller.

Arc lamps are a stylish and practical choice for overhead lighting, offering flexibility without the need for an electrician. They provide overhead illumination and can be easily moved to different locations, making them adaptable to changing lighting needs. With their modern design, arc lamps add a contemporary touch to any space and can be effortlessly positioned or repositioned as required.

Arc lamps are available in various heights to suit specific needs. Chairside arc lamps typically range from 60” to 75” in height, making them ideal for smaller spaces or use over a chair. Full-size arc lamps, designed for placement over sofas and sectionals, can range from 80” to 95” in height, depending on the style. Opting for a taller arc lamp can enhance the perception of room height and create a more cohesive and pulled-together space.

Arc floor lamps are versatile and can be placed in various locations throughout a room. Larger arcs are commonly used over sofas, sectionals, or other large-scale furnishings, providing ample overhead lighting. Smaller arc lamps are ideal for positioning over chairs, desks, or even beds, depending on the room’s layout and lighting needs.

The best arc lamp for you depends on your specific needs. Consider the amount of light required, the size of the space you want to illuminate, and your design style. If you need adjustable lighting, opt for an arc lamp with a dimmer switch, which can be located on the column or the floor. Dimmer switches allow for easy light adjustment, making them a versatile choice for various lighting needs and events.

For smaller spaces, consider a chairside or petite arc lamp, which offers similar designs to full-sized arcs but in a more compact form, ideal for smaller spaces or petite furniture. Arc lamps come in a variety of styles, with transitional and mid-century modern being particularly popular. They are available in multiple metal finishes and mixed materials, including wood, metal, lucite, and crystal, ensuring there’s a style to suit every design aesthetic.

NOVA’s marble bases are crafted from genuine marble, not engineered from resin or polymers. The distinct veins and wide color variations in the marble are natural characteristics, making each piece unique. These variations can occur even within slabs from the same marble block, reflecting the remarkable and unpredictable nature of this stone.

Given that our marble bases often go under sofas and sectionals, it’s important to note that all our products are handmade by skilled craftsmen. The handcrafted nature of our construction and finishing, especially when using natural materials like mineral mica and marble, means that each item will have its own unique characteristics. These variations are a testament to the hand of the maker and the natural beauty of the materials.

Natural Mineral Mica: Organic mica is a naturally occurring mineral, with various types and forms found worldwide. Each lamp shade made with mica will have unique patterns, colorations, and sheens, adding to the individuality of each piece.