NOVA OF CALIFORNIA IS A 100-YEAR-OLD DESIGNER AND MANUFACTURER OF QUALITY LUMINAIRES. OUR PRODUCTS ARE UL CERTIFIED AND ARE QUALITY INSPECTED ON THREE SEPARATE OCCASIONS PRIOR TO ARRIVING AT YOUR HOME. BARRING HIGHLY UNSUAL CIRCUMSTANCES, THEY DO NOT FAIL. AT NOVA OF CALIFORNIA ONE OF THE THINGS WE’RE MOST PROUD OF IS OUR INDUSTRY LEADING 3 YEAR WARRANTY FOR MANUFACTURING DEFECTS FOR PURCHASES MADE ON OUR WEBSITE. MOST ALL OF OUR COMPETITORS ONLY OFFER A ONE YEAR WARRANTY. WE BELIEVE IN AND STAND BY OUR PRODUCTS SO MUCH THAT WE OFFER THREE TIMES THE INDUSTRY AVERAGE.
FOR PRODUCTS NOT PURCHASED ON OUR WEBSITE, WE HAVE LESS CONTROL OVER THE HANDLING, TYPE OF STORAGE AND DURATION OF STORAGE OF OUR MERCHANDISE WHEN IT LEAVES OUR FACILITY AND WE OFFER A ONE YEAR LIMITED WARRANTY.
THE DETAILS
THIS LIMITED WARRANTY COVERS ANY DEFECTS IN MATERIAL OR WORKMANSHIP UNDER NORMAL USE DURING THE WARRANTY PERIOD. NOVA OF CALIFORNIA WILL REPAIR OR REPLACE, PRODUCTS OR PARTS OF A PRODUCT THAT PROVES DEFECTIVE BECAUSE OF IMPROPER MATERIAL OR WORKMANSHIP, UNDER NORMAL USE AND MAINTENANCE.
AT OUR DISCRETION, NOVA OF CALIFORNIA WILL EITHER REPAIR THE PRODUCT, USING NEW OR REFURBISHED REPLACEMENT PARTS, OR WE WILL PROVIDE A PARTIAL OR A FULL REFUND FOR THE PURCHASE DEPENDING ON THE NATURE OF THE CLAIM. IN ALL CASES, WE REQUIRE IMAGES OF THE PRODUCT CLAIM IN QUESTION AND A VERIFIED RETURN IN THE ORIGINAL PACKAGING.
THE LIMITED WARRANTY PERIOD FOR PHYSICAL GOODS PURCHASED FROM THE NOVA OF CALIFORNIA WEBSITE IS 3 YEARS FROM THE DATE OF PURCHASE WITH PROOF OF PURCHASE PROVIDED.
THIS LIMITED WARRANTY DOES NOT COVER:
CONDITIONS, MALFUNCTIONS OR DAMAGE NOT RESULTING FROM DEFECTS IN MATERIAL OR WORKMANSHIP. ANY PRODUCT THAT HAS BEEN MODIFIED FROM THE ORIGINAL PARTS. ANY PRODUCT THAT HAS BEEN SOLD OR MODIFIED BY A THIRD PARTY. ITEMS DAMAGED BY OUTSIDE FORCES, SUCH AS DOGS, CATS, SQUIRRELS DAMAGING THE PRODUCTS. ITEMS DAMAGED BY NATURAL DISASTER, SUCH AS EARTHQUAKES, HURRICANES, TORNADOES, ETC. ITEMS USED OUTSIDE OF THE U.S.A.
*EXCLUSIONS: INCANDESCENT BULBS.
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